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Drugstore.com Q2

Executive Summary

Online drugstore's net revenue per order in the second quarter increased 10% to $68, driven by "merchandise selection, ability to cross-sell and up-sell our customer...and our expansion into niche, unique extension categories," CEO Kal Raman says, citing beauty brands such as Burt's Bees and philosophy. Company acquired 205,000 new customers in the quarter, bringing Drugstore.com's customer base to 2.8 mil., firm adds during its 1second quarter sales and earnings presentation July 24. Repeat customers generated 71% of all orders. Net sales for the quarter increased 39.9% to $47.6 mil. and EBITDA loss was $8.5 mil., compared with a $14.7 mil. Loss in the year-ago period. Company remains on track to become EBITDA positive in 2003, Raman adds...
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